Covid-19 Protocols

 

 

 

We are looking forward to welcoming you back to Claremorris Town Hall Theatre. Your safety is paramount to us, therefore we have implemented the following measures:

Face Coverings

Face Coverings must be worn; once seated you may remove your covering. When leaving your seating area you must again wear your face covering. All Theatre staff will be wearing a face covering.

Temperature Check

Upon arrival we will check your temperature with a non-contact infrared forehead thermometer. If your reading is 38 Degrees Celsius or higher you will be asked not to attend the event. In this circumstance you will be offered a Credit Note. If you are displaying any symptoms of Covid-19 we ask that you do not attend an event at our venue.

Contact Tracing

We will discreetly take your name and contact number for the purpose of contact tracing.

Hand Sanitiser

We ask that you sanitise your hands when you enter our venue. There is a hand sanitising station located in the foyer and more located in the main auditorium.

Seating Layout

We have implemented a physical distancing seating layout

Capacity 

The event capacity will be in line with the Government guidelines at the time of the event. Please note that if capacity guidelines are greatly reduced, it will not be feasible for us to put on a show and we may have to reschedule, your ticket will be valid for the rescheduled date.

Table Service

Keeping in line with Government guidelines, we will be offering table service. We will only be selling items that are permitted by the Government on the date of the event.

Ticket Sales

We will be operating Advance Ticket Sales Only from the Box Office. We will only be accepting cash sales. In the event of having to cancel a performance due to another lock-down or limited capacity for indoor gatherings, it will be much easier for us to refund cash. It also means that you will receive your refund quicker. When purchasing tickets from the Box Office we will need to know who the tickets are for i.e are the tickets for members of your household. This will help us adhere to Government guidelines on how many people from households can mix together.

 

Finally, when attending an event at our venue, we ask that you adhere to all the above measures. Sanitise your hands, practice good hygiene etiquette and keep your distance.

Together we will keep the show on the road. Thank you.